Return & Refund Policy

At ProudlyFootwear.com, we want you to be completely satisfied with your Kamik purchase. If, for any reason, you are not happy with your order, we make the return process simple and hassle-free. Please read the details below to ensure your return or exchange is handled quickly and efficiently.

RETURN ELIGIBILITY

Items purchased from ProudlyFootwear.com can be returned within 30 days of the delivery date for a refund, provided they meet the following conditions:

  • The product must be in its original, unworn condition.
  • All tags, labels, and packaging must be intact.
  • The item must be clean and free from damage.
  • Proof of purchase is required for all returns.

We cannot accept returns for items that have been worn, altered, or damaged due to improper use.

HOW TO START A RETURN

To begin your return, visit the Returns page on ProudlyFootwear.com and follow the instructions provided. You’ll need your order number and email address used at checkout.

Once your request has been approved, you’ll receive return instructions and a return authorization number. Please ensure the item is securely packaged to prevent damage during transit.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service to ensure your package is safely returned to our warehouse.

If you are returning a defective or wrong item, please note this clearly in your return request so that our team can review and resolve it promptly.

REFUNDS

Once your returned item has been received and inspected, your refund will be processed within 5–10 business days. The refund will be credited to the original payment method used for the purchase.

Please note:

  • Shipping charges from the original order are non-refundable.
  • Refund processing times may vary depending on your payment provider.

You will receive a confirmation email once your refund has been issued.

EXCHANGES

We currently do not offer direct exchanges. If you need a different size, color, or style, we recommend returning your item for a refund and placing a new order through ProudlyFootwear.com. This ensures faster processing and product availability.

DEFECTIVE OR DAMAGED PRODUCTS

If you believe your item is defective or damaged upon arrival, please submit a return request through our website and include clear photos of the issue. Once reviewed, our team will contact you with the next steps.

We stand behind the quality of Kamik products and are committed to ensuring that every customer receives footwear that meets our high standards.

FINAL SALE ITEMS

Please note that certain products may be marked as Final Sale. These items are not eligible for return or refund, except in cases of manufacturing defects.

ADDITIONAL INFORMATION

All returns are subject to inspection and approval. ProudlyFootwear.com reserves the right to refuse returns that do not meet our policy requirements.

We appreciate your understanding and cooperation. Our goal is to make sure your shopping experience with Proudly Footwear is as enjoyable and seamless as possible.